By accessing and using the website liveitrivieramaya.com, you accept the following terms and conditions. If you do not agree, please do not use this site.
1. Service provider identity
Live It Water Activities de C.V.
Address: Hotel Princess, Riviera Maya, Quintana Roo, Mexico
Email: hola@liveitrivieramaya.com
Phone: +52 984 202 1375
2. Services offered
Live It Water Activities offers water activities and tourist excursions in the Riviera Maya, including (but not limited to) snorkeling, diving, banana boat, jet ski, catamaran, private fishing and complimentary activities for Hotel Princess guests.
3. Bookings and payments
We accept credit and debit card payments securely processed through Stripe. Prices shown are in US dollars (USD); the amount in your local currency is calculated at the exchange rate at the time your bank processes the charge.
4. Cancellation and refund policy
See our Reservation and Cancellation Policy for full details on cancellations, date changes and refunds.
5. Use of the website
The user agrees to:
- Provide truthful information when making bookings
- Not use the site for illegal or unauthorized purposes
- Not attempt to access, damage or interfere with the site’s systems
- Respect the intellectual property of published content
6. Intellectual property
All site content (text, images, logos, design) is the property of Live It Water Activities de C.V. or used under license. Reproduction without authorization is prohibited.
7. Limitation of liability
Water activities involve inherent risks that the customer acknowledges and accepts when booking them. Live It Water Activities complies with safety standards, certified equipment and trained staff, but is not responsible for incidents arising from the customer’s failure to follow safety instructions, nor for undeclared pre-existing medical conditions.
8. Privacy
The processing of your personal data is governed by our Privacy Notice.
9. Governing law and jurisdiction
These terms are governed by the laws of the United Mexican States. Any dispute will be submitted to the competent courts in Playa del Carmen, Quintana Roo.
10. Contact
For any questions or clarifications:
Email: hola@liveitrivieramaya.com
Phone: +52 984 202 1375
Last updated: June 2026